Irabor-Benson Michael brings a wealth of Microsoft Certified Consultant/Developer expertise, excelling in Dynamics 365 Customer Engagement/CRM, .NET, web design, UI/UX, and software programming. With seven years of teaching experience in secondary and university lecturing, his commitment lies in fostering an inclusive learning environment, promoting academic excellence, and enhancing student engagement.
Key Dynamics CRM Skills:
- Proficiency in CRM Form Script Customization, jQuery, C#, and Dynamics CRM 365.
- SSRS Reporting, SSIS using MSBI, T-SQL, SPROCS, PL/SQL using SQL Server 2005/2008/2012.
- Expertise in Plug-ins, Workflows, Dialogs, Actions, BPFs, and OData using REST, SOAP, SOAP UI, VS.NET, and TFS.
- Mastery in PowerShell Scripts, xRM Toolbox, CRM SDK, and Cmdlets.
- Solution Management, Schema Customization, Security Model Management, Process Customizations, UI/Analytics/Template Customizations.
- Integration with Azure and Power Platform, including Power Apps, Automate, Virtual Agent, Power BI, and Data Verse.
At the British Creative Institute, Birmingham, Michael lectures on Web Design and game development, ensuring engaging sessions, updated course materials, and practical experiences to prepare students for real-world challenges. Moreover, his role as Manager of ICT and Special Projects at Wetherheads Advertising Group demonstrates his proficiency in developing technology vision, managing teams, overseeing technology deployment, and ensuring cybersecurity.
His tenure as a Technical Sales Lead at Outcess Limited signifies his adeptness in client relations, tender negotiations, and technical support. Michael’s prior roles also encompassed software development, web design, system maintenance, and customer support at various Nigerian firms, exhibiting his versatility and expertise in IT solutions.
With an array of certifications in Microsoft Dynamics 365 and a BSc in Computer Science, Michael’s project involvement in Sterling Bank and Outcess Nigeria, from development to support, showcases his end-to-end project management skills, technical acumen, and contributions to successful project outcomes.
Michael’s proficiencies span Microsoft Dynamics CRM, technical consultancy, project management, team leadership, client relations, and a robust background in IT across various domains. His experience, skills, and commitment to excellence make him a valuable asset to any organization.